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Contact Us

PCB continually strives to exceed the expectations of our customers, because we know that your success is our success.  As part of this commitment to our customers, we welcome your questions and comments.  So, if you have any questions, or if any of our products or services could be improved, we want to hear from you.

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When you call, we answer.  At PCB we understand that sometimes you can’t replace talking to a person.  When you call PCB during business hours, you will be greeted by a friendly PCB employee-owner who is waiting to help you.

General questions and inquiries:
(573) 364-5202 Rolla
(573) 265-3222 St. James
(800) 667-5202 Out of Area

e-Banking Support:
(573) 426-6284 Rolla
(573) 899-2049 St. James
(866) 281-1628 Out of Area

PC Bees Bank Club:
(573) 368-4666 Rolla
(573) 899-2494 St. James

Investment Center:
(573) 426-6647 Rolla    
(573) 899-2495 St. James
(866) 280-9472 Out of Area

Credit Card Support Center:
(800) 445-9272 Out of Area

Secure E-mail Form

Our secure e-mail form is a quick and easy way to get your inquiries or questions delivered safely to PCB.

Business Name
(if applicable): 
Web Site Address
(if applicable): 
Best Method of Contact: 
Account(s) Interested In:
Personal Checking Commercial Checking
Savings Accounts Money Market Accounts
Certificates of Deposit Retirement Accounts
Consumer Loans Mortgage Loans
Commercial Loans Real Estate Loans
Are you currently a PCB customer? Yes | No
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Internet Banking Message Center

Your security is our priority. Internet Banking uses enhanced security features so you can be assured that sending an e-mail is not only easy, it is also secure.

Send a secure e-mail via Internet Banking e-mail

  • Log into Internet Banking
  • Choose Message Center
  • Choose New
  • Enter your message and click Submit

Read a message sent to you via Internet Banking e-mail

  • Log into Internet Banking
  • Choose Message Center
  • In the Message Inbox, choose View

PCB Secure Message Center

PCB’s Secure Message Center allows you to communicate via e-mail without the worries of someone stealing your information. This easy-to-use system encrypts your information for safe and secure communication.

Send an e-mail via Secure Message Center

  • Go to the Secure Message Center
  • Enter your e-mail address and password
  • Choose Sign In
  • Choose Compose to create your e-mail


Read an e-mail sent to you via Secure Message Center

  • Click the hyperlink in the e-mail message sent from PCB or go to the Secure Message Center
  • On the log in page, enter your e-mail address and password
  • Choose Sign In
  • Your message will show in the Inbox


It is easy to register

  • Go to the Secure Message Center registration page
  • Enter your e-mail address, password, and a password reminder phrase
  • Choose Submit Password


Using a Smartphone?

  • Touch, click on or scan the QR code below
  • Enter your e-mail address and password
  • Choose Sign In
  • Choose Compose to create your e-mail

Have a Smartphone but not a QR code reader?  Search QR code reader in your mobile device's app store.

Postal Mail

Please send written correspondence to any of the addresses listed below.

Phelps County Bank Phelps County Bank
718 North Pine Street 220 North Jefferson Street
Rolla, MO 65401-3110 St. James, MO 65559-1920
Credit Card Payment
P.O. Box 779
Jefferson City, MO 65102